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Great Customer Service From Phone dispatched,Sales Rep.and HVAC installation Team.
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Great Customer Service! Always very friendly and respectful of my home.
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Fix commode stoped up. I really appreciated him thanks for his excellent! Professional and very good service
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The rep was very friendly. I Wasn't pleased with the overall price to just secure a loose part to its base.
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Very nice guy, he explained things to me, which is nice! I could use some more information, so when i get some extra time I'll call Lisa. Thanks
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Jose did a wonderful job. He was very courteous and knowledgeable in the service he performed in my home.
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Zak did a wonderful job. He was very knowledgeable in the service he provided.
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Jerred was friendly and courteous. He did a very thorough inspection of our hvac system and outdoor unit cleaning.
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The technician that did my plumbing check was great. He was very thorough and respectful. He did an A#1 job.
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I have been using Comfort experts for many many years I have never had a bad experience The technicians are professional highly skilled and knowledgeable Always explain the service and advise of the need to maintain my system in good working condition I am always confident the work is complete
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Overall Experience
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Alec did a great job! Very nice gentleman! Would love to have him come again! Thanks Robin
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For this call I performed and evaluation. The unit was functioning within normal spec limits. Homeowner just had us check because they felt like if the unit was running for a long time during the cold but they just wanted to be sure there wasn't an issue. Upon inspection I did know a very dirty blower and blower motor. I suggested a blower cleaning and also installing a UV system to prevent biological growth and keep their air clean. Homeowner agreed to have blower cleaning and UV system installed. Pictures of completed work or attached to the summary. Thank you for choosing Comfort experts, have a great day!
For this call I performed an evaluation. Upon arrival the unit was not running heat strips but was running the heat pump. During inspection I noted loose wiring and old wiring that needed to be replaced after replacing and fixing the wiring the unit began to run with a normal limits. Delta running the heat pump was only 13 and the refrigerant was noted to be slightly low. I spoke to home owners about low efficiency on the older unit and having an option to have a sales manager give him a energy audit and a difference between efficiencies on their unit and the new units. Homeowner opted to have a sales manager give them estimates on 2/12/26 after 2:00. Left the unit running on 72 heat. Thank you for choosing Comfort experts, have a great day!
Today I looked at heating and cooling. TD n heat 30° TD in cooling 20° System has new filter. The system could use soft start for added longevity.
For this job I performed a super tune up. I replaced a dual run capacitor, and reccomended redesigning drain line and adding a drain switch for code purposes. Homeowner declined float switch and drain repair at the moment but will consider it in the future. All cooling and heating components were working within normal limits, thank you for choosing comfort experts, have a great day!
Responded for evaluation. Found the contactor with burned wires. Replaced the contactor and tested operation—heat turns on and off correctly and the system is operating at this time
On this job I looked at 3 systems in heating and cooling. I found some things wrong. Concerns control board and damper Thermostat Biogrowth in 2 of 3 systems High in rush amps. Other then this the system test in tolerance. Super heat 24 Subcool 5.8 TD is 20 These are not replacement systems.
The light above the pool table has been fixed so it no longer sags
Today I performed a membership plumbing inspection checked everything throughout the house and talked over different options with the homeowner he is getting ready to sell the home and would like to go ahead and take some of the recommendations we will set this up for Rec work to be scheduled next Thursday first call and possibly only call
Came to house for electrical inspection and ended up talking to customer about smoke detectors beeping in house but customer is obvious of the issue and just stated that they have been in the middle of the process of pulling them down and putting new batteries in them but talk to her about swapping them all out to new ones if it persist and keeps happening and also talked about a surge protector on the panel they had one on their AC unit and we were just out here and put a disconnect on there water heater and that looks really good but talked about the surge protector but customer couldn't do that right now
Level 5 52k h/p w/ level 5 filtration 27,293
On this visit I looked at heating and cooling. I'm happy to report the system test in tolerance on both sides. I did find a burnt out UV germ light bulb. The system could use a duct cleaning as well. The td 20°.
For this job we performed a super tune-up. All mechanical and refrigerant portions of the unit were working within normal limits. There was dust buildup in the plenums and also mild dust on the blower. I spoke about benefits of having duct cleanings done periodically. Homeowners water heater was 13 years old, I reccomended a flush/clean by a plumber if it is not being done regularly. Homeowner declined scheduling any work but requested the report to be emailed. No further suggestions were made, thank you for choosing comfort experts, have a great day!
Lifetime Capacitor replaced, system up and running again Thank you for choosing comfort experts, have a great day
Gave customer quotes on bathe remodel she will contact us after demo is done